Physical.
Psychological.
Social.

Three critical layers to managing pain.

Over decades of treating chronic pain patients, the physicians at Mass General Hospital in Boston have seen first hand that chronic pain is rooted in physical, psychological and social factors.

This foundation in evidence and research allowed us to approach pain differently than the rest of the market.

Why use a biopsychosocial approach to treat chronic pain?

Biopsychosocial is a clinically-validated way to manage chronic pain that uses many different but coordinated methods.

By providing education and lifestyle tools, Fern Health’s program helps members understand what is happening in their body and why. The result is an increase in members’ confidence, and the ability to break out of the cycle of fear and anxious feelings, allowing them to reframe their understanding of chronic pain.

Measuring Progress

We monitor progress by asking members pain specific questions to get to know them and learn how pain impacts their life. These questions are taken from the NIH-developed PROMIS clinical outcomes assessment and are asked throughout the program.

Engaging members in this way provides insight into quantitative and qualitative improvements in health outcomes and quality of life.

Board Certified Health Coaches

Change can be hard. That’s why our health coaches provide members with personalized support. Our coaches all are credentialed by the National Board Certified Health & Wellness Coaches and receive specific training to understand chronic pain conditions. This requires:

Completion of an accredited coaching program.

Passing a coaching exam from a credentialed organization.

Performing at least 36-hours of continuing education each year.

Finishing the Take Courage Coaching certification, a pain-specific coaching program.

Our health coaches are specifically trained to listen, to motivate, and to engage in shared decision making and goal setting around chronic pain so that members feel confident and empowered.